Huawei, a leading global provider of information and communications technology (ICT) infrastructure and smart devices, is excited to share that they…

Trust is paramount in the customer-company relationship. However, not all businesses realize how easily it can be lost. From data breaches to privacy…

Achieves highest possible score in 15 criteria; selected as a leader amongst the 10 most significant providers in the customer feedback management…

Combination Medallia Delivers Rich Visual Insights and Sentiment to Drive Continuous Experience Improvements, Loyalty and Revenue Medallia, Inc.,…

Cisco Drives the Industry Forward with an AI Infusion and New Product for the World's Largest Contact Centers New Voicea and Google Cloud's…

Global Security Lab Riscure Audits NICE’s One-Stop Device Security and Data Protection NICE Alliance released its 1.0.1 version of specifications,…

Ceridian HCM Holding Inc., a global human capital management (HCM) technology company, announced it was named a 2020 Gartner Peer Insights Customers’…

Leading Cross-Channel Marketing Technology Platform Recognized Through Client Feedback 4C, a global data science and marketing technology company,…

Contact Centers That Implement Cyara CX Assurance Platform Can Experience Significant Value: Dramatically Reduced SEV1 Errors, Recapturing 80 Percent…

The funding round will enable Hivebrite to accelerate global expansion, invest further in product innovation and recruit top talent Hivebrite,…