Microsoft to continue to support customers online, with retail team members working remotely and at Microsoft corporate locations Microsoft Corp.…

Brands Can Take Advantage of New Entry Points to Rich, Asynchronous Messaging Experiences That Customers Prefer to Traditional Phone Calls and Waiting…

Platform Updates Address Mortgage Lending Industry Challenges of Customer Loyalty and Engagement, While Demonstrating the Company's Commitment to…

The first-of-its-kind, proven framework shows businesses how to deliver modern, next-generation customer service with conversational support…

AI-powered Talent Marketplace Start-Up Expands Offerings to Help Companies Navigate Current Landscape and Changes in Adjusted Workforce…

In Bangalore, India, 10th grader Rahul Jaikrishna developed Cyber Detective – an artificial intelligence-based model that detects cyber bullying with…

Consumer Intelligence Firm’s Analysis Finds the Majority of Consumers Are Still Reluctant to Return to Business as Usual Consumer intelligence firm …

Companies to deliver integrated product solutions, advanced insights, and reference architectures to seamlessly implement a comprehensive security…

HIPAA-certified solution delivers 25% higher audience quality, bringing relevant healthcare and treatment information to patients during COVID-19…

The ShareRing Network (SHR), a blockchain project creating a unified ecosystem for the travel, sharing and on-demand economy is being added to the …