New Enlighten AI innovation, Microsoft Azure availability, and Next-Gen WFM Forecasting help CXone customers increase productivity without adding…

At its “AI Everywhere” launch in New York City, Intel introduced an unmatched portfolio of AI products to enable customers’ AI solutions everywhere —…

Additional innovation saves practitioners hours per week on manual charting, giving back time to focus on clients Practice Better, the all-in-one…

AI ready data and models to redefine and simplify customer experiences in financial services BUSINESSNEXT, a universe of composable enterprise…

Keller Williams (KW), the world’s largest real estate franchise by agent count, announces additional generative AI integrations and a host of powerful…

 Report from leading independent research firm acknowledges LivePerson's AI and automation capabilities for customer service LivePerson the global…

It is estimated that by 2026, over 80% of organizations will have used generative AI APIs, or deployed generative AI-enabled applications. Generative…

The latest models from Anthropic, Cohere, Meta, Stability AI, and Amazon expand customers’ choice of industry-leading models to support a variety of…

Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs…

Clario's new ECG Quality Score tool leverages a unique artificial intelligence and machine learning approach to reinforce cardiac safety data…