Technology Spotlight on Customer Experience Drives Firms to CCaaS Business Wire Sep 25, 2023 Contact center performance now affects enterprise value, so more companies are embracing cloud-based contact platforms, ISG Provider Lens report…
Technology US Firms Embrace Providers of Contact Center Automation Business Wire Sep 25, 2023 Partner engagements are increasing as enterprises aggressively adopt AI, analytics, cloud migration, ISG Provider Lens report says Enterprises in…
Technology Europe’s Enterprises Look to Providers to Bridge the CX Gap Business Wire Sep 25, 2023 Advanced customer experience solutions and services remain vital to enterprise success and are more critical than ever in Europe, ISG Provider…
Technology Ericsson Takes Leadership in Industrializing Open RAN AIT News Desk Sep 25, 2023 Ericsson underlined its commitment to lead the industrialization of Open RAN and bring the benefits of cloud-based open network architecture to the…
Machine Learning Modivcare Announces Successful Implementation of AI Automated Omnichannel Cloud Solution to Improve… Business Wire Sep 22, 2023 Modivcare, a technology-enabled healthcare services company that provides a platform of integrated supportive care solutions focused on improving…
Technology Hybrid Work, AI Tools Shake Up Australian Contact Centers Business Wire Sep 22, 2023 As customer experience becomes central to company performance, enterprises turn to cloud solutions and service providers, ISG Provider Lens report…
Machine Learning Aware and Luminous Accelerate Adoption of Generative AI Across Secure Enterprises Business Wire Sep 22, 2023 Aware's purpose-built AI Data Platform and Luminous proprietary AI accelerator architecture accelerates adoption of highly secure AI across the…
Machine Learning Boomi Launches World Tour, Bringing Together Visionary Leaders and Industry Experts to Prepare… Business Wire Sep 22, 2023 First tour stop in Silicon Valley to feature renowned author and expert on artificial intelligence (AI) and process innovation Tom…
Machine Learning Microsoft-backed FAST Accelerator Announces 12 African Startups Selected for Artificial Intelligence… AIT News Desk Sep 21, 2023 AI-focused accelerator program brings African startups to Silicon Valley to jumpstart technology innovation Flapmax, a leading data and AI technology…
Machine Learning New Acquisition Powers AI-based Network Detection and Response and Open XDR Capabilities for… AIT News Desk Sep 21, 2023 Once integrated into the WatchGuard Unified Security Platform architecture, the CyGlass technology will deliver AI- and ML-based detection of…