Aimesoft Releases Multimodal AI-based Virtual Receptionist Product AimeReception

By AIT News Desk On Nov 18, 2020

Introducing the new business style for enterprises in the “new normal”

Aimesoft, a global leader in Multimodal AI products and solutions, has released AimeReception, an artificial intelligence receptionist software capable of touch screen and voice user interfaces.

AimeReception defines a new reception style for offices, buildings, and facilities. Installed at the front desks or entrance lobbies, the virtual AI receptionist appears as a photorealistic avatar, which can understand what visitors say and reply verbally as if the visitor is talking to an actual human receptionist. It is available for customers 24/7. The AI creates the avatar from any photo with rich facial expressions. AimeReception can replace all the tasks required at the front desk of companies, facilities, and apartments.

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“AimeReception is a revolution in front offices,” said Dr. Duc Nguyen, co-founder, and CEO of Aimesoft. “It helps corporations and organizations drastically reduce the efforts for receptions, guest welcomings, and guidance while maintaining natural communication, just like regular human receptionists.”

The features of AimeReception include guest detection and identification by face recognition technology, voice user interface (speech recognition and synthesis), a photorealistic and animated avatar, natural language understanding and conversions, guest check-in notification to operators. Other advanced features are automatic door controlling, integration with meeting room reservation and calendar software, multilingual support, and customizable reception workflows. Aimesoft also offers similar virtual clerk software packages that are specifically tailored for hotels (AimeHotel), retail stores (Aime AIShop), and hospitals (AimeHospital). Those are versions of AimeReception with deep domain knowledge for each area.