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Gradient AI And Spear Technologies Partner To Deliver Intelligent Automation To Enterprise Claims Management System

Enhances Customer Experience by Increasing Speed and Efficiency
Improves Profitability for Insurance Carriers by Predicting Claims Management Risk

Gradient AI, a leading enterprise software provider of artificial intelligence (AI) solutions in the insurance industry, announced that it has partnered with Spear Technologies to integrate its state-of-the-art AI solutions with Spear Technologies’ SpearClaims, the company’s property and casualty enterprise claims management system.

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To attain greater efficiency and deliver exceptional customer experiences, today’s insurance companies are seeking ways to improve their claims management processes. To be successful, claims professionals need the most accurate and precise data to know when claims can be automated or when they require further triage and closer examination by more experienced adjusters.

SpearClaims is a multi-line claims administration system that handles claims from multi-jurisdiction workers compensation, commercial, personal, auto, property, and homeowners’ insurance. The agreement with Gradient AI will enable it to boost its existing claims capabilities by improving speed, accuracy and efficiency. The integrated offering enhances customer experiences while improving the bottom line for insurance companies by assessing the risk of policies more precisely, streamlining processes, and reducing claim expenses.

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“Gradient AI’s technology is disrupting claims management with its powerful intelligent automation, performance, and analytics all in one solution,” said Stan Smith, founder and CEO, Gradient AI. “These capabilities enable claim managers to triage incoming claims, decrease processing times and reduce the costs of claims. We’re excited about integrating our solution with Spear’s claims management system as this will facilitate improved decision-making, faster responses and measurable improvements for our mutual clients.”

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Gradient AI’s claims solution enables teams to triage claims proactively by predicting the risk level of new and existing claims automatically. It transforms reactive claims operations into proactive insights, enabling insurers to identify high-risk claims before they explode into significant cost-drivers. Gradient’s AI-powered solutions are more accurate than other solutions because they not only learn from an insurance company’s own data, but from a high-resolution industry federated database with millions of observations and ten times (10x) the features of legacy assessment processes.

“The partner relationship with Gradient AI enables us to offer a powerful combination of capabilities to our respective clients.” said Jose Tribuzio, CEO of Spear Technologies. “The integrated solution predicts the risk level of new and existing claims enabling teams to triage them more effectively and quickly ensuring that higher risk claims get the attention they deserve.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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