Infosys Implements Global W******* Solution to Simplify Factory W******* Processes for Johnson Controls
SAP S/4 global w******* solution to augment customer-centricity and cost-efficiency
Infosys, the global leader in next-generation digital services and consulting, announced that it has successfully implemented a global w******* solution on SAP S/4 HANA, across all Johnson Controls ducted products. This enables Johnson Controls, the global leader in smart and sustainable buildings, to simplify factory w******* processes, enhance visibility into assets, and become more responsive to customers.
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Johnson Controls selected Infosys as a technology services partner for its in-depth knowledge of business priorities and the ability to develop best-fit solutions for Johnson Controls for over two decades. Infosys replaced the legacy system with a global w******* platform solution, leveraging the latest UI/UX technologies such as SAP Fiori combined with SAP S/4 HANA. These technologies, along with the application of the agile methodology for execution, delivered an end-to-end, integrated, and centralized w******* process for Johnson Controls. The solution also offers a digital-first experience for both B2B and B2C customers while supporting equipment integration and w******* claims on finished products.
Krzysztof Soltan, Vice President Information Technology – Building Solutions North America & Global Retail at Johnson Controls, said, “W******* management of assets in smart and healthy buildings are playing an increasingly important role at a process as well as operational level. In order to address the next generation digital needs, we partnered with Infosys to create a solution for our customers with most relevant information through Johnson Controls OpenBlue digital platform.”
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Jasmeet Singh, Executive Vice President and Global Head of Manufacturing, Infosys, said, “The implementation of the Global W******* Solution on SAP S/4 is a testament to our 20-year partnership with Johnson Controls. The global w******* solution integrates seamlessly with legacy systems to harmonize business processes. Through this transformation journey, we will also help Johnson Controls develop digital strategies for w******* processes. With a comprehensive w******* solution, Johnson Controls will be able to provide digital consumers with a superior after-sales experience.”
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