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Qventus Achieves Major Milestones in 2021 as Leader in Care Operations Automation Market

Qventus, the leading provider of AI-powered software for care operations automation, announced that it had achieved major milestones helping health systems harness AI and machine learning to solve their most pressing operational challenges.

In 2021, Qventus’ real-time platform generated over 15 billion patient-level predictions, enabling health systems to automate access and patient flow for more than 2 million patient encounters.  As a result, health systems using Qventus were able to achieve breakthrough efficiency improvements, eliminating more than 200 years of excess days. These improvements were achieved without adding new resources, which is critically important given both Covid-related capacity constraints and industry-wide staffing challenges. During 2021, Qventus also established and expanded partnerships with leading health systems, introduced a new solution to drive surgical case growth, and garnered prestigious industry recognition, among other notable achievements.

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“Operational waste is a massive problem in healthcare, and Covid and staffing challenges further intensified the need to address inefficiencies,” said Mudit Garg, Co-founder and CEO of Qventus. “To succeed in the new normal, health systems are expanding their use of AI and automation from the back office to the realm of care operations, which includes all of the operational activities associated with the delivery of care. As the first and only complete system for automating care operations, Qventus is proud to help our health system partners achieve significant efficiency improvements that not only solve their immediate capacity and staffing issues but also help them create a sustainable competitive advantage.”

New Partnerships and Deployments

In 2021, Qventus established numerous new health system partnerships, went live with new solutions, and expanded partnerships at existing health system customers, including: Allina Health, Cone Health, Keck Medicine of USC, M Health Fairview, Saint Luke’s Health System, ThedaCare, UnityPoint Health – Des MoinesUniversity of Arkansas for Medical Sciences, UVA Health, and more.

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These new customers join Qventus’ established network of large health systems, academic medical centers, and community hospitals throughout the country.

Introduction of Perioperative Solution

The company also introduced the Qventus Perioperative Solution that enables leaders to add over 2 cases per OR per month, increase block release lead time by over 7 days, and improve margins by over $3M per facility. Built on top of Qventus’ best-in-class automation platform, the new solution includes three modules:

  • Access unlocks additional OR time by using machine learning to predict unused blocks weeks in advance and then by applying behavioral science principles to encourage release of that time — while continuously optimizing the OR schedule
  • Growth automatically adds surgical cases to the OR schedule that align with strategic goals by offering OR time to surgeons and schedulers as well as by providing a reservation interface to view and request OR time — without logging into the EHR
  • Insights monitors operational performance in real-time for perioperative leaders and also surfaces efficiency improvement opportunities directly to surgeons so they can grow their case volume

Since the solution launched in mid-2021, the machine learning identified and successfully drove release of over 1,400 hours of new OR time that would have otherwise not been used, creating capacity to provide surgical care for more patients. Separately, Qventus intelligence generated 26,000 automated offers for unscheduled OR time to surgeons predicted to be the ideal fit. These predictions and more also reduced over 10,000 hours of back-and-forth phone calls for OR schedulers.

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[To share your insights with us, please write to sghosh@martechseries.com]

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