Rakuten Super Logistics Picks Zebra Robotics Automation Solution to Increase Productivity in Warehouse Operations

Leading eCommerce order fulfillment company chooses Fetch autonomous mobile robots to improve its picking efficiency

Zebra Technologies Corporation, an innovator at the front line of business with solutions and partners that deliver a performance edge, and Rakuten Super Logistics (RSL), a leading eCommerce order fulfillment company, announced their work together utilizing Zebra’s Fetch robots to increase RSL’s efficiency and productivity.

“When we reached a critical point in our operations, we needed to seek further productivity gains and help address labor shortages. After an extensive review process, we knew that Zebra Technologies was the optimal solution”

After evaluating several robotics providers, RSL selected Fetch autonomous mobile robots (AMRs) as the superior option available in the market. With the initial deployment planned for the second quarter of 2022, RSL selected the solution to help manage workflow and augment labor throughout its facility. RSL is expecting to roll out the solution across its’ other warehouse facilities throughout 2022 and 2023.

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“When we reached a critical point in our operations, we needed to seek further productivity gains and help address labor shortages. After an extensive review process, we knew that Zebra Technologies was the optimal solution,” said Michael Manzione, CEO, Rakuten Super Logistics. “We look forward to being an early adopter of the Fetch fulfillment solution which is a proven leader in the industry. Zebra’s complete support from survey to deployment – along with daily engagement – gave us the confidence the company will ensure the solution’s success.”

RSL will use the FlexShelf line of AMRs to improve its picking efficiency, eliminating unnecessary steps in its process thus maximizing the productivity of its front-line workers. FlexShelf AMRs will be integrated with RSL’s warehouse management system to optimize workflows and maximize its investment.

“FlexShelf can reduce the amount of time pickers spend walking by up to 60%,” said James Lawton, Vice President and General Manager of Robotics Automation, Zebra Technologies. “Our comprehensive fulfillment solution brings together the best of Zebra and Fetch to help companies like RSL modernize their warehouse operations for improved accuracy, productivity and worker safety.”

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Fetch AMRs can deliver up to three times increased productivity in fulfillment operations and total throughput in a facility is increased as they operate up to 50% faster than other fulfillment AMRs. FlexShelf provides flexible configurations for bin sizing and spacing. It also helps reduce worker training time and increase picking accuracy with put-to-light and pick-side lighting which is a critical element during peak seasonal periods when order volumes and seasonal staff are at their highest levels.

KEY TAKEAWAYS

• Rakuten Super Logistics, a leading eCommerce order fulfillment company, selected FlexShelf autonomous mobile robots (AMRs) to improve the efficiency and productivity of its fulfillment operations.
• After reviewing other robotics providers, Rakuten Super Logistics chose the Zebra Fetch solution to help manage workflow and augment labor in its Las Vegas facility.
• FlexShelf can deliver up to three times increased productivity in fulfillment operations and reduce the amount of time pickers spend walking by up to 60%.

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