ServiceNow and Accenture launch AI-powered services to accelerate the shift from legacy risk platforms to agentic AI
Companies aim to remove two of the biggest barriers blocking enterprise risk modernization: cost and complexity of migrating off legacy cybersecurity platforms
Accenture and ServiceNow, the AI control tower for business reinvention, launched a joint offering with two core components: managed security services built on the ServiceNow AI Platform and an Accenture AI-powered solution that automates migration from legacy systems to ServiceNow. Together, Accenture and ServiceNow are removing two of the biggest barriers blocking enterprise risk modernization: cost and complexity of migrating off legacy cybersecurity platforms.
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Companies aim to remove two of the biggest barriers blocking enterprise risk modernization: cost and complexity of migrating off legacy cybersecurity platforms
Data breach costs continue to surge in the U.S., reaching an all-time high of $10.22 million in 2025 per incident, up 9% year over year. Additionally, AI is compressing the window between a vulnerability being discovered and exploited from months to mere hours.
As cyberattacks grow in speed and sophistication, Accenture and ServiceNow are equipping organizations with essential risk management services powered by agentic AI to stay ahead of evolving threats, strengthen long-term cyber resilience, and combat the escalating scale, severity, and financial cost of cyberattacks.
“Cyber resilience is a clear business imperative as organizations face a growing volume of threats and increasing operational complexity,” said Rex Thexton, global chief technology officer at Accenture Cybersecurity. “Companies need more than isolated security tools. They need the ability to connect risk insights, automate decision-making, and respond at enterprise scale. By combining Accenture’s deep cybersecurity expertise with the ServiceNow AI Platform, we are helping organizations modernize security operations, strengthen resilience, and turn cybersecurity into a driver of business confidence and agility.”
“The future of cybersecurity will be driven by autonomous operations powered by AI,” said Lou Fiorello, group vice president and general manager of Security and Risk products at ServiceNow. “ServiceNow and Accenture are moving customers toward that future by combining enterprise AI, integrated workflows, and deep cyber expertise. Together, we are helping organizations simplify security operations, improve resilience, and respond to threats with greater speed and confidence.”
The joint offering includes the following managed security services and an AI-powered migration solution:
- Unified integrated risk management and third-party risk management services: AI agents monitor vendors, automate lifecycle management, and give security teams a unified view of enterprise risk on the ServiceNow AI Platform.
- Operational technology (OT) risk management: AI-powered risk management brings OT and IT risk together on a single platform to improve visibility, strengthen threat detection, and accelerate deployments across industrial control systems and critical infrastructure.
- Proactive risk management and compliance: AI agents monitor regulatory changes and automate responses, helping organizations reduce risk before incidents occur.
- AI-powered migration off legacy platforms: Accenture’s AI-powered migration solution will help organizations move from legacy risk platforms to the ServiceNow AI Platform – reducing costs, minimizing disruption, and accelerating time to value.
Recently, Accenture was recognized as a Leader in IDC MarketScape’s Worldwide Cybersecurity Governance, Risk, and Compliance Consulting Services 2025–2026 Vendor Assessment (doc #US53936925, December 2025). The report noted, “Another key differentiator lies in how Accenture fuses technology, process, and delivery with its partner ecosystem and automation-enabled services. Its strategic alliances — for instance, with ServiceNow for integrated risk management (IRM) and third-party risk management — underpin a modular yet scalable offering for enterprises facing complex regulatory, third-party, and distributed business unit risk environments.”
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