IDI’s CostGuard B/OSS provides the flexibility and agility to rapidly monetize new service offerings
IDI B****** Solutions, a global provider of cloud-based b******, automation and workflow solutions for Communications Service Providers, is pleased to announce that it has renewed its service agreement with Viaero Wireless, a provider of superior quality rural wireless service in the Midwest.
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“IDI’s CostGuard B****** & OSS provides seamless integration and the comprehensive capabilities needed for us to deliver a premier customer experience and stay agile as our business continues to evolve.”
Based in Fort Morgan, Colorado, Viaero Wireless has offered innovative solutions to residents and businesses of Colorado, Nebraska, Kansas and Wyoming since 1991. Viaero provides broadband internet and wireless services to its customers – making their safety, quality of life and ability to communicate the equal of their urban counterparts. Viaero achieves this by delivering superior coverage, access anytime, immediate personal customer service and a competitive product within their local borders, and a seamless connectivity of features and services outside of their borders.
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“Viaero Wireless is pleased to extend our valued partnership with IDI B****** Solutions to further enhance operations and expand our robust product portfolio,” said Mike Felicissimo, President, Viaero Wireless. “IDI’s CostGuard B****** & OSS provides seamless integration and the comprehensive capabilities needed for us to deliver a premier customer experience and stay agile as our business continues to evolve.”
“We are proud of Viaero Wireless’ continued trust in IDI to help deliver on their strategic initiatives and desire to provide high-quality care and product innovation,” said Carmen DeFeo, Vice President of Customer Relations at IDI B****** Solutions. “Viaero has taken full advantage of CostGuard’s flexible system capabilities and open architecture to rapidly monetize new service offerings and scale up with their growing requirements.”
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