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Spire Uses Robotic Technology to Continue Safe and Reliable Energy Delivery

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Utility Breathes New Life into Natural Gas Infrastructure with Groundbreaking Technology

Every day, Spire crews are working to ensure the safe and reliable delivery of natural gas to customers. Now, they have an extra crew member to help with the work – a robot.

The robot, named CISBOT, was developed by New York-based ULC Robotics and can travel through large-diameter gas mains to repair joints from the inside without interruption to natural gas service. The joints connect pieces of pipe together every 12 feet along the pipeline and are inspected regularly to ensure integrity and reduce future repairs. These inspections and repairs prevent future leaks and extend the life of large-diameter pipes underground.

Read More: Gartner Survey Shows 37 Percent of Service Leaders Are Piloting or Using AI Bots and Virtual Customer Assistants

“At Spire, we’re constantly looking for innovative ways to improve the delivery of natural gas – both for field operations and for our customers. While the robot focuses on this project, additional construction crews are freed up to work on other important projects around the metro,” said Tim Goodson, vice president of operations for Spire.

Customers will see multiple benefits from this robotic technology:

  • FasterSpire can complete repairs in a matter of weeks, compared to the traditional methods, which takes months.
  • CleanerBecause the robot can travel underground for 750 feet in either direction, there are far fewer excavation sites in neighborhood streets.
  • More EfficientWith robotic technology, fewer crews and large equipment are needed – and those efficiencies help to avoid costs for Spire customers.
  • Stay ConnectedDuring the project, customers stay connected to gas service.

Read More: Newest Veritone aiWARE Enhancements Enable Customers to Expand and Accelerate Their Adoption of AI

“We will be sealing around 14,000 feet of pipeline robotically this year with limited disruption to neighborhoods,” said Goodson. “Using this technology, we’re delivering on our promise to customers to always provide a reliable system while keeping our rates as low as possible.”

“Partnering on these projects demonstrates Spire’s commitment to investing in infrastructure to better serve the needs of customers,” said Ryan McGowan, vice president of field operations at ULC Robotics. “Identifying and sealing these pipeline joints with CISBOT helps Spire to provide even safer and more reliable service for years to come.”

Read More: Gartner Survey Shows 37 Percent of Service Leaders Are Piloting or Using AI Bots and Virtual Customer Assistants

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