Guidewire Software Announces Hi Marley as New Solution Alliance Partner to Improve Customer Engagement for Insurers

By AIT News Desk On Jun 29, 2020

New Partner’s Texting Platform to Increase Efficiency and Customer Satisfaction Throughout Claims Process

Hi Marley, a leading communications solution specifically designed for the insurance industry, and Guidewire Software, Inc, the platform P&C insurers trust to engage, innovate, and grow efficiently, announced that Hi Marley has joined Guidewire PartnerConnect as a Solution partner.

Hi Marley provides an AI-enabled texting platform built with insurance-specific functionality and intelligence allowing claims adjusters to communicate with customers and claimants via SMS. Hi Marley’s Ready for Guidewire integration will enable insurers to utilize Hi Marley’s texting platform within ClaimCenter to communicate with insureds.

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“We welcome Hi Marley to the Guidewire Software PartnerConnect Solution community and are pleased that we will be able to offer this solution to ClaimCenter users,” said Becky Mattick, vice president, Global Solution Alliances, Guidewire. “Their platform will provide our joint customers with a seamless and modern communication channel to meet the changing needs of adjusters and the customers they serve.”

“Like Guidewire, our entire team wakes up every morning thinking about how we can partner alongside carriers to simplify communication complexities of the insurance ecosystem to benefit insurers and their customers,” said Mike Greene, CEO and co-founder of Hi Marley. “This simplification makes it easier to build trust and trust is what insurance was founded on.”