iCoreConnect Launches a New Software With Concierge Service, iCoreVerify+
iCoreConnect Automated Insurance Verification Software With Concierge Service Helps Solve the Staffing Challenges Facing Dental Practices
via NewMediaWire a Software-as-a-Service (SaaS) company with an enterprise and healthcare workflow platform, announced the product launch of iCoreVerify+ a software and concierge service that expands the capabilities of its iCoreVerify automated insurance verification software.
iCoreVerify automated insurance verification software completes approximately 80% of the manual work required to verify a patient’s insurance. The remaining 20% of verifications require some manual checking due to the lack of participation from some insurance companies. iCoreVerify+ concierge service provides the solution for the remaining 20% of the process for the dental practice. The iCoreConnect concierge team handles the time-consuming details for the practice.
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Robert McDermott, President and CEO of iCoreConnect, commented, “By itself, automating 80% of the verification work takes an enormous burden off the staff. However, we find that with the current labor shortage, dental practices continue to struggle with obtaining the remaining 20%. This is where iCoreVerify+ comes in. We provide the resources needed to capture all the data so the practice can focus on other critical activities.”
iCoreVerify+ frees up practice staff to redirect their focus toward revenue-generating activities and improved patient care. The iCoreConnect concierge team captures the details from carriers that do not provide an electronic response or fail to provide the detail needed to properly review and estimate the patients coverage. Upon login, users are presented with an intuitive dashboard enabling them to confirm active coverage and provide accurate estimates to their patients. All at a fraction of the cost typically associated with this activity.
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McDermott added, “From the very beginning, our approach has been to listen to our customers about their daily challenges and then develop solutions to solve them. This strategy has resulted in more than 90 iCoreConnect product endorsement agreements by state dental and medical associations across the country.”
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