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MTA Solutions Brings Unified Communication to Its Customers

Ooma, Inc., a smart communications platform for businesses and consumers, announced that MTA Solutions, a leading telecommunications provider in Alaska, is delivering a new unified communication service under its own brand name through Ooma’s highly customizable and scalable private label partner program.

As the needs of their business customers evolved, MTA aimed to move beyond its traditional PBX-based offerings to Unified Communications as a Service (UCaaS) technology. MTA also wanted to determine features and pricing, as well as to maintain direct relationships with their customers.

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The Ooma Enterprise private label program provided exactly what MTA was seeking – full control over naming and pricing, no requirements for recurring customer contracts, custom support when needed, and a full set of advanced UCaaS features.

MTA Unified Communications, launched in June 2020, offers “all the out-of-the-box features you need, plus easy customization tools that let you tailor your VoIP communications system to support specific business processes and user preferences. Unified Communications is easy to set up and customize with specific ring groups, call flows, contact/call center capabilities. APIs enable you to seamlessly integrate into your unique business workflows to enhance accuracy, productivity, and customer service. All with the flexibility of a customized plan and no expensive upfront investment.”

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“We’re getting tremendous customer response to MTA Unified Communications,” said Zak Wolf, product specialist at MTA. “Businesses are particularly interested in features like the desktop app and mobile app that make it easier to work from home and from the road. Ooma is providing MTA with the flexibility to offer leading-edge UCaaS without headaches or compromises.”

The Ooma Enterprise private label program allows partners to:

  • Deliver their own branded UCaaS offering
  • Set customer pricing for the service
  • Fully own customer relationships
  • Bundle the private label offering with their other services to provide one quote and one bill to customer
  • Deliver custom API-driven integrations
  • Recognize full revenue instead of a residual commission stream
  • Leave the back-end financial and regulatory complexity to Ooma, including billing, tax management and FCC compliance

“Ooma is proud to have developed a private label program that truly puts the needs of our partners first,” said Dave Beagle, senior director of business channel sales at Ooma. “MTA Unified Communications is a great example of how telecommunications and IT providers can leverage Ooma to deliver a powerful UCaaS offering under their own name and on their own terms.”

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