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New Research Finds Digital Learning Platforms Are a Cost-Effective Way to Improve User Proficiency of Mission-Critical IT Systems

ANCILE Solutions, the company behind the market-leading Digital Learning Platform uPerform, released findings from an independent study that quantifies time and cost savings for organizations using uPerform to create learning content and drive end-user proficiency of software applications. These metrics are presented in a white paper, “The Business Case for a Digital Learning Platform.” The study found that organizations leveraging uPerform for EHR, ERP, and HCM application training increased operational efficiency, realized a reduction in training costs, and improved speed to proficiency for end-users.

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Research for the white paper was conducted by Hobson & Company, a research firm focused on Return on Investment (ROI) studies. The firm conducted in-depth interviews with ANCILE clients that use uPerform with healthcare and business applications.

Key metrics reported by uPerform clients include the potential for:

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  • 50% reduction in time spent authoring and administering content
  • 40% reduction in instructor-led training cost
  • 45% reduction in time away from the job for learners
  • 15% reduction in time end-users spent searching for content
  • 40% reduction in number of help desk calls per year

From the Fortune 100 to large Healthcare systems, uPerform helps end-users master their large-scale software applications by providing customized learning directly within the workflow which increases employee understanding, proficiency, and adoption of the mission-critical software.

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uPerform has been used by organizations for over a decade, and the white paper confirms why our clients continue to reinvest in our software. “High-quality training and continuous support for end-users are essential to the successful adoption of mission-critical applications,” said Eric Grosgogeat, CEO at ANCILE. “Hobson & Company did an excellent job measuring the ROI and delivering a strong business case demonstrating the value uPerform delivers.”

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