CXera, a SaaS firm focused on creating microsites that enable customer success, is proud to empower businesses by enabling them to create microsites and automate workflows from their existing software applications. Set up in minutes through the Zapier Platform UI, CXera auto-generates customer microsites that improve the customer experience, giving businesses the direct customer insights they need to enable, monitor, and improve customer success. Don’t rely solely on your staff’s customer data updates. Instead, deliver Experience microsites with direct customer-driven input and feed customer behavior analytics and activities into your existing CS, CRM, Marketing and other services that manage customers.
Zapier no-code integrations are secure and easy to use, allowing you to automatically get the data you need in the system you want. Working with clients, CXera continues to add new Zaps, such as the following:
- Adding a contact in Salesforce.com creates a Contact Experience microsite
- Adding or updating a deal in HubSpot creates a Deal Experience microsite
- Visiting an Experience microsite provides a customer update directly into a Gainsight Company or Person record
- Receive a Microsoft Teams or Yammer message when someone visits or downloads content from an Experience microsite
- Scheduling a new Calendly or Microsoft Office 365 Calendar event creates an Experience microsite
- Submitting a response in Google Forms adds a user to an Experience microsite
- Adding content to Google Drive creates an Experience microsite
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“Through Zapier, anyone who registers for one of our webinars is automatically added as a user to a tailored Event microsite,” said Meghan Cilley, COO of Vendor Neutral. “The CXera workflow is triggered automatically through a HubSpot form and the microsite provides users with a wealth of supplementary information. From HubSpot the integration also shows me when a webinar registrant connects to a CXera microsite and if they download any documents; I don’t have to check two separate systems to get the information I need. Then, when closing a new customer opportunity, CXera auto-generates an onboarding site to ensure their success.”
Xera is a technology firm focused on revolutionizing the B2B Customer Experience (CX) through Digital Experience Microsites that help you digitally communicate, collaborate, take action and continuously improve customer success. As a pioneer of the Customer Everboarding concept, CXera integrates with popular services like Zoom, Google, and Slack to enable “one-click” Digital Experience creation. The CXera solution makes it possible for businesses to deliver personalized Experience Sites using their existing workflows and to start improving their CX.
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