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Caixabank Develops Together With the ‘Start-Up’ Revelock an Artificial Intelligence Solution to Reinforce Security in Digital Channels

CaixaBank has developed, together with the start-up Revelock, recently acquired by Feedzai, a solution based on artificial intelligence aimed at preventing fraud in digital channels.

The technology, which is already integrated into CaixaBankNow, CaixaBank’s online banking system , makes it possible to detect activity that may respond to fraudulent use by cybercriminals. The system detects alterations in the habitual behavior patterns of clients and compares them with risk patterns, providing an added security to all clients who operate in the entity’s online banking .

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CaixaBank thus reinforces its strategy of applying cutting-edge technology to the digitization of processes, the creation of new financial services and the control of fraud. Likewise, it advances in the application of biometrics, a technology that allows progress in transparent security techniques for the client. CaixaBank has been a pioneer worldwide in the development of projects with biometric technology, such as the use of facial recognition in ATMs to make withdrawals without entering the PIN.

Collaboration scenario with start-ups

The project is also the result of the entity’s commitment to a scenario of collaboration with start-ups , which allows the bank to improve agility and efficiency in innovation, accelerate the time from when an idea arises until the new product or service is launched. and identify talent. In turn, for start-ups, collaborating with companies like CaixaBank allows them to scale quickly.

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CaixaBank has been working with Revelock since 2015 and together they have carried out projects related to technology and applications for security and fraud prevention.

CaixaBank, leader in innovation

Technology and digitization are key to CaixaBank’s business model, which has more than 10 million digital clients, the largest digital client base in Spain.

Thanks to its digital transformation strategy, CaixaBank has been ranked among the best valued banks in the world for the quality of its digital products and services, with awards such as ” Best Bank in Spain 2021″ and “Best Bank Transformation in the world 2021 “by Euromoney magazine; and ” Best Bank in Spain and Western Europe 2021″ by the Global Finance publication. These awards are in addition to those obtained in the field of digital banking and innovation, such as the “Most innovative financial institution in Western Europe 2021”, the “Best digital bank in private banking in Spain 2020″ and ” Best Banking App Mobile in Western Europe 2020 “by Global Finance. In the field of private banking, CaixaBank has been chosen” Best Private Banking entity in Big data analysis and Artificial Intelligence in Europe 2021 “.

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