Mark43 Announces Partnership With Location Technology Company what3words, Bringing Additional Precision And Accuracy To Its Computer-Aided Dispatch

By AIT News Desk On Sep 1, 2021

With this partnership, Mark43 and what3words will enable shortened response times for first responders to remote or unknown locations across Mark43’s customer network

Mark43, the leading cloud-native public safety software company, announced that it has partnered with innovative location technology what3words. With this integration, Mark43 will offer public safety officials a more granular way to locate emergencies faster than ever before, using unique combinations of just three words.

what3words will integrate with Mark43’s Computer-Aided Dispatch (CAD) to provide more specific insight into a response location. Additionally, Mark43’s location geocoding will be seamlessly enabled with what3words technology to allow for easy integration within the existing user-friendly Mark43 framework.

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The addition of what3words’ technology supports Mark43’s goal of enabling cutting edge service for its public safety customers through a robust platform. what3words has divided the world into a grid of 10ft squares and given each square a unique combination of three random words: a what3words address. For example, a parking lot entrance might be titled, “///voice.gifted.agree,” or a specific stadium exit might be titled, “///invest.bridge.spicy.” Using a what3words address provides responders with a simple way to describe precisely where help is needed, allowing public safety officials to dispatch resources directly to the scene. This innovative technology ensures that people who may be struggling to communicate, are in a remote location, or have a low-quality call are still able to be found and assisted.

“Emergencies can happen anywhere, and at any time, which makes it critical to know exactly where to send help,” said Chris Sheldrick, co-founder and CEO of what3words. “When callers are in distress, describing their location can be difficult, which makes it all the more challenging for first responders to identify their exact location. We’re proud to be supporting Mark43 with their mission of ensuring first responders have the best tools to ensure they can do their jobs efficiently, and we’re excited to be able to make that more of a reality through this partnership.”

“Mark43 has always been committed to delivering the most modern and innovative software solutions for public safety agencies around the world,” said Matthew Polega, Co-founder and Head of Communications and Public Policy at Mark43. “In a high-pressure situation, every second counts. That’s why we are honored to partner with what3words to deliver an integration that allows public safety officials to respond to calls faster and with more precision than ever.”

Maintaining a global presence that consistently delivers an excellent customer experience, Mark43 continuously looks for additional ways to improve and bolster the capabilities of its technology. As public safety missions continue to evolve, Mark43 is dedicated to offering solutions for agencies anywhere, regardless of their size or mission.