Secureworks Expands International Operations To Meet Growing Partner And Customer Demand

By AIT News Desk On Jul 13, 2021

New Frankfurt Data Storage Instance Gives EU Customers And Channel Partners More Control Over Data Location

Secureworks^® (SCWX), a global leader in cybersecurity, announced its new Taegis™ XDR (Extended Detection and Response) cloud data storage instance in Frankfurt, Germany, for European Union (EU) customers and channel partners who prefer to store their telemetry data within the EU. This investment reinforces Secureworks’ ongoing commitment to EU customers and partners, while enhancing Secureworks’ readiness to fulfill accelerated growth and meet rising demand in the region.

The EU General Data Protection Regulation (GDPR) addresses the transfer of personal employee and customer data outside the EU and the European Economic Area (EEA). Secureworks delivers its Taegis XDR solution in compliance with all applicable data protection laws, including GDPR, and the new cloud instance gives EU customers a local storage option for telemetry data and greater flexibility in meeting those standards.

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“We are committed to addressing our customers’ feedback and giving them and our partners more choice in how they protect their organizations,” said Steve Fulton, chief product officer of Secureworks. “Some organizations need more autonomy to control where their security telemetry data is stored, as well as safeguards for securing their data while in transit. We’re proud to give those customers and partners greater choice over where their data resides and, as a result, continue to increase our investment in the EU as we enable more organizations to take full advantage of Secureworks Taegis XDR.”

Taegis XDR is a cloud-native SaaS solution that blends more than 20 years of Secureworks’ security operations expertise, comprehensive threat intelligence, and AI-driven advanced analytics to help security operations teams detect, investigate, and respond to security incidents with speed and accuracy.

Taegis XDR is regularly updated based on requests from security operations professionals, and a top request has been an EU instance for data residency. In the past six months, Secureworks has released over 50 features derived from direct user feedback, including custom rules creation, user-defined reporting, and the release of an advanced search language.

Secureworks supports EU customers from locations in London; Paris; a Security Operations Center in Edinburgh, Scotland; a Security Center of Excellence in Bucharest, Romania; and from Dell Technologies offices in Amsterdam and Dubai, UAE.