Zayo Redefines Network-as-a-Service with DynamicLink, Delivering True Network Agility at Scale

For years, Network-as-a-Service (NaaS) has been more promise than reality. Gartner defines NaaS as a highly automated network configuration model with self-service interfaces and dynamic scaling, but few offerings on the market have been able to deliver on these criteria. To change that, Zayo, a leading communications infrastructure provider, launched DynamicLink, built to deliver on — and surpass — Gartner’s definition of true NaaS.

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“That’s what we’re delivering with DynamicLink. Not a vision or a possibility of NaaS, but a real, intelligent solution that delivers the control, agility, and ease our customers need.” – Bill Long, Chief Product & Strategy Officer at Zayo

DynamicLink delivers what others can’t: more reach, broader capabilities, and industry-first AI-powered intelligence. It’s the most complete NaaS solution on the market, giving organizations real-time control to turn up, scale, and manage their networks. DynamicLink spans Zayo’s entire network connectivity service portfolio with built-in security and observability, bringing together all of the tools organizations need to connect, protect, and operate their networks in one place. With a software-defined platform that overlays Zayo’s entire network footprint — including 28K on-net locations and 1.2K on-net data centers — DynamicLink gives organizations access to more locations and more services than any other solution on the market.

By combining this unmatched reach from Zayo with its AI-driven interface, DynamicLink makes the network experience simpler, smarter, and faster. And as AI adoption and market volatility accelerate, that agility has never been more critical.

“We aren’t the first to market here, but we are the first to get it right,” said Bill Long, Chief Product & Strategy Officer at Zayo. “Today’s organizations aren’t just future-proofing, they’re chaos-proofing. With market forces shifting overnight, they need a network experience that moves as quickly as their business. That’s what we’re delivering with DynamicLink. Not a vision or a possibility of NaaS, but a real, intelligent solution that delivers the control, agility, and ease our customers need.”

How DynamicLink Works

What once took weeks can now happen in seconds: An IT manager can turn up a 1G, 10G, or 100G connection, scale up and down bandwidth, and add on security services in a single self-service platform. And that simplicity extends across the largest set of on-demand capabilities on the market:

• Real-Time Network Configuration: Turn up and scale network connectivity services — DIA, Ethernet, Cloudlink, and IP-VPN — at any location the network reaches, including clouds, on-net locations and type 2 off-net sites. Once connected, all network services are configurable directly through the DynamicLink platform, with no on-premise physical equipment required, ensuring the network is future-proof.
• Self-Service Management: Manage network configurations, bandwidth allocation, cloud connectivity, and more directly through the platform, without manual provisioning or service tickets.
• Built-In Security: Protect applications and data with enterprise-grade security built in, without the need for separate appliances.
• End-to-End Observability: Monitor network performance across applications, traffic paths, and connections with built-in geolocation mapping, threat visibility, and security policy controls.
• First-of-its-Kind AI Agent: Leverage Zayo’s industry-first GenAI agent to provision services with plain-language commands (“add a 5Gbps connection between Chicago and AWS”) or surface knowledge and procedures across internal and external systems.

By bringing this comprehensive set of capabilities together in one intuitive software-driven experience, DynamicLink is able to deliver what NaaS has always promised.

“The NaaS market has been plagued by a fundamental disconnect—solutions were either useful or usable, but not both. Many platforms offered reach but required complex implementation, while simpler solutions were limited in scope. DynamicLink represents a shift in this dynamic. The combination of Zayo’s extensive footprint with easy-to-use self-service capabilities and AI-assisted provisioning addresses both sides of this equation. It’s the kind of comprehensive yet accessible approach the market has been demanding,” said Roy Chua, founder and industry Analyst at AvidThink.

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