AI Enhancements

New enhancements scale high-volume workflows and increase efficiency and analysis with AI Appian today announced its latest platform release, which…

Recent Platform Innovations include Contact Center AI Enhancements and More Extensive Customer Engagement Capabilities 8x8, Inc. …

The fully integrated Sonar + Actifai solution offers ISPs ecommerce and CSR-based sales optimization powered by AI. Today at Fiber…

New Investment of $6M Will Fuel Development of Technology Advancements to Create Superior Guided Customer Support Experience…

titleLOOK® by Mainspring Services® announces the release of AI enhancements for the curation of its ground-breaking knowledge model for the title…

HP Inc. has unveiled a new class of next-generation AI PCs at Microsoft’s AI Vision Event designed for the AI era to empower people to work and create…

As fraudsters increasingly exploit technology to try to thwart banks and their customers, Mastercard is adopting generative AI techniques to enhance…

Third-party risk management leader equips customers with unmatched guidance for managing third-party risk Prevalent, the company that takes the pain…

Yahoo announced new AI tools for Yahoo Mail that expand its existing AI beta experience, including an all-new shopping feature – Shopping Saver.…

ChurnZero, the platform and partner for Customer Success, has announced three new AI enhancements to help CS teams work more efficiently and…