Browsing Tag

AI-powered capabilities

The Rise of AI in Contact Centers – No Longer Just a Trend

The adoption of artificial intelligence (AI) in contact centers is essential, not merely a trend. With increasing customer expectations, businesses…

Business Wire Dec 2, 2024

New capabilities include proactive, personalized customer outreach, improved self-service, generative AI safeguards, and manager tools for agent…

GlobeNewswire Oct 30, 2024

Reno made its debut in the Renault 5 E-Tech electric in September 2024 Cerence Inc, AI for a world in motion, today announced its expanded …

Business Wire Feb 21, 2024

MediaFlows Harnesses Generative AI to Build and Scale Media-Rich Applications Cloudinary, the image and video platform that powers many of the…

PR Newswire Feb 16, 2024

Gong Labs research shows revenue teams that use AI are realizing measurable improvements in productivity and growth Gong, the Revenue Intelligence…

PR Newswire May 24, 2023

SameSky Health Inc. announced the launch of its new AI-powered capabilities within its CultureGuide platform, enabling rapid expansion of the…

PR Newswire May 11, 2023

Netcore Cloud, a profitable SaaS company and global leader in customer communication, engagement and retention, has been onboarded by multinational…

Business Wire Apr 3, 2023

NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help brands master CXi…

PR Newswire Mar 15, 2023

Palo Alto Networks announced new capabilities to boost its single-vendor SASE solution enabling organizations to automate their increasingly complex…

AIT News Desk Dec 14, 2022

LivePerson, a global leader in customer engagement solutions, announced enhancements to its Conversational AI that will help brands hold even better…