AI-Powered

Nigerian fintech selects SONAR SaaS solution for AML and sanctions screening to create new revenue opportunities and boost customer service ThetaRay,…

The solution successfully reduced incoming calls via Visual IVR at Benesse Corporation's customer center by 6.6% Transcosmos  is proud to announce…

Semaphore makes it radically easier for healthcare organizations to gain data-driven insights from standardized and centralized versions of their…

Bright Pattern Mobile allows remote and mobile employees, subject matter experts, and contact center agents to directly connect with customers on…

Enghouse Systems Limited has acquired the business assets of VoicePort LLC, a provider of SaaS automated  solutions based in Rochester, New York.…

Latest version of Galen transforms diagnosis of prostate, breast and gastric cancer and includes expanded detection, user-interface, and workflow…

Drift Conversation Cloud Receives Differentiated Rating in Market Approach, Conversation Delivery and Performance Insights Criteria Drift, the…

Breakthrough AI-powered solution eliminates dead stock, beating leading pricing software while leveling the field for fast-growing businesses…

AI eCommerce Optimization Personalizes SMS Campaigns for eCommerce Merchants Using Attentive Fast Simon, the leader in AI-powered shopping…

NICE data-driven insights automate quality management and provide insights on both customer and agent behaviors NICE  announced that Tele-Centre…