Artificial intelligence

New capabilities for Genesys Cloud Workforce Engagement Management (WEM) serve as strategic step to enabling Experience as a Service for any…

Seamless Integration Through Talkdesk for Salesforce Provides Customer Information to HomeToGo Agents With Automatic Screen Pops to Improve…

SAIC was awarded $2.8 billion in national security contract awards for the full fiscal year Science Applications International Corp. was awarded…

Companies spend millions of dollars on their Cloud performance. Much of this is overspend, but large enterprises cannot risk downtime, and so they…

Co-Founder and Chief Experience Officer Rich Waller Will Present on Optimizing the Payer-Provider Relationship at Innovation Live Theater Attendees…

Eltropy, an intelligent messaging-based platform fueled by artificial intelligence, has launched its Sales Analyzer app on the Salesforce AppExchange,…

Creatio (formerly bpm’online), a leading low-code, process automation and CRM company, is excited to share the list of seven latest solutions on the…

Viseo, the specialist in digital transformation for business, enhances the financial relationship with their customers, thanks to Sidetrade's AI…

Artificial Intelligence (AI) can be applied to a lot of industrial environments to save costs and to improve processes. This industrial Artificial…

Will Leverage Machine Learning to Significantly Improve Operational Efficiencies for the Bank's Correspondent Operations Black Knight, Inc. announced…