CCaaS

NICE recognized as a Leader, receiving the highest scores in the current offering and strategy categories and the highest possible score in the…

Businesses are exploring new ways for remote and hybrid employees to deliver outstanding customer experiences. They also want solutions that are…

Sprinklr Service helps its customers redefine service for digital consumers. Sprinklr announced the winter release (v. 18.2) of its unified…

Customer expectations have changed. And today, most businesses have understood that optimal customer engagement is the cornerstone of a successful…

Communications enhancements to improve the doctor and patient experience Healius Limited one of Australia’s leading healthcare companies, has…

Partnership to provide unparalleled, frictionless customer experience to MEA customers GITEX Global--Uniphore, the leader in Conversational AI…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been recognized as a leader in growth…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been recognised as a leader in growth…

The UK’s Largest Scheduled Coach Operator Improves Security and Flexibility with 8x8’s Integrated Cloud Communications and Contact Centre Product…

GigTel announced that it has partnered with Jenne Cloud Services Brokerage in a deal that will provide the brand significant national exposure through…