SugarCRM Helps Companies Reach New Levels of Predictability and Unveils New Branding to Drive It…
New AI Models Power the Platform That Does the Work for Marketing, Sales, and Service Teams
Today SugarCRM Inc. is bringing SugarPredict to…
Browsing Tag
CRM systems
Voice AI Technology Helping Organizations Alleviate Customer Frustration Rather Than Leaving Them…
Research has found that two-thirds of consumers find waiting on hold or having to explain the same information to multiple representatives is the most…
Nintex Wins Innovator Award from Aragon Research 5 Years in a Row
Independent research and advisory firm awards Nintex for the company’s innovative software and sustained leadership in the burgeoning Workflow and…
Baptist Health Rolls Out Advanced Conversational Technology to Automate Patient Referrals and Care…
Mobile chatbots, powered by LifeLink, virtualize emergency department referrals, COVID-19 screening, and appointment scheduling for patients.…
IPsoft Launches Amelia for Customer Care to Help Organisations Scale and Enhance Customer Service
The Digital Contact Centre Employee, Who Already Handles 4.5 Million Calls/Month at Telefónica, Can Now Be IPsoft Cloud-Sourced via…
Cloud9 and GreenKey Partner to Enable Next-Gen Voice Trading
Cloud9 Technologies, a leader in cloud-based communications, and GreenKey Technologies, a leader in AI-powered conversational analytics, have teamed…
Whatfix Tops 100 Fortune 500 Customers, Scores Unprecedented Customer Net Promoter Score 2X of…
Digital Adoption Leader achieves record year with over 630 total customers, 300% Revenue Growth, a major AI platform acquisition and international…
AMC Technology Launches DaVinci App on Genesys AppFoundry
Genesys AppFoundry Partner Offers Seamless Integration Between Its DaVinci Platform and Genesys Purecloud
AMC Technology, a leading Computer…
Revegy and FinListics Announce Partnership Alliance
Atlanta Sales Enablement Companies Aim to Expand Market Opportunities and Increase Client Satisfaction
Revegy, a leading provider of account…
SureDone Adds Shopify Integration to Its Multichannel E-Commerce Platform
SureDone Continues to Add E-Commerce Leaders to Its Multichannel Platform
SureDone, a leading multichannel e-commerce listing and order management…
