Martech R Systems Achieves Salesforce’s Gold Partner Status AIT News Desk Apr 7, 2020 R Systems, a global leader in technology and data & AI/analytics services, achieves Gold Partner status with Salesforce for consulting &…
Computing Protect from Home: NorthStar Home Goes to Remote Customer Engagement with 8×8 AIT News Desk Apr 6, 2020 Leading Home Security and Automation Company Shifts Contact Center Agents to Work From Home Using 8×8 8×8, Inc., a leading integrated cloud…
Financial Services HUMBL and One Kiosk Team Up On Africa Home Delivery Network AIT News Desk Apr 6, 2020 HUMBL- A US-based, mobile financial services provider, and One Kiosk – a Nigeria fintech specializing in local merchant ordering and deliveries, will…
IT and DevOps NterOne Announces Invitation Into the Cisco DSI Partner Program AIT News Desk Apr 2, 2020 NterOne Announces Invitation Into the Cisco Digital Solutions Integrators (DSI) Partner Program NterOne Corporation is pleased to announce an…
Guest Authors Four Marketing Automation Solutions Every SMB Should Have in 2020 Chad Ruff Apr 2, 2020 Marketing Automation isn’t a thing of the future—it’s very much a part of the here and now for small and midsize businesses (SMBs) across the world.…
AIT MegaMind AiThority Interview with Venkat Rangan, Co-founder and CTO at Clari Sudipto Ghosh Apr 2, 2020 Tell us about your career journey. What led you to AI? I got my start in tech as a Software Developer. After completing my undergrad in…
Martech ActiveCampaign Expands Its Customer Experience Automation (CXA) Platform to Help Sales Teams… AIT News Desk Apr 1, 2020 The new functionality gives sales teams a holistic view of customer data, letting them automate repetitive sales processes without losing their…
Automation Pipeliner Releases 3.0 — Productivity in a Time of Uncertainty AIT News Desk Mar 31, 2020 Pipeliner announced its most comprehensive release since bringing its Cloud version to market in September 2018. This release includes over 520 items,…
News Zendesk Benchmark Snapshot Shows Widespread Global Service Impacts AIT News Desk Mar 31, 2020 Customer behaviour is increasingly unpredictable with ticket volumes fluctuating anywhere from -17% to +24% week-to-week during the global COVID-19…
AIT Featured Posts How Is AI Changing CRM? AIT Staff Writer Mar 27, 2020 2019 witnessed a dramatic transformation in Sales operations with the implementation of Artificial Intelligence. Customer Relationship Management…