chatbots

Simplifies Global Deployment for Mobile Network Operators to Help Businesses Accelerate Digital Transformation Mavenir, the industry’s only…

Zendesk Customers Can Take Advantage of Boost.ai’s Market-Leading Self-Learning AI to Develop and Deploy Artificially Intelligent Virtual Agents in…

Mavenir announced that DISH Network has selected Mavenir's cloud-based carrier messaging solution, which leverages Rich Communication Services (RCS)…

AI chatbot technology automatically identifies and answers frequently asked queries, it provides seamless escalation to customer care agents and…

Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM), announced it has been named a leader in The Forrester…

Global cloud communications software and solutions provider IMImobile PLC,  announces that its healthcare division, Healthcare Communications, is…

Annual NICE inContact Customer Experience Transformation Benchmark finds more businesses offering chat and text, stronger preference for offering…

K12 Insight has revealed Let’s Talk! Assistant, the first-ever chatbot designed to help school leaders to provide always-on customer service, create…

Today, 70% of banking takes place online. Customers prefer to engage with a brand via more than 3 or 5 channels. The shift of customer behavior …

CommBox, the all in one conversational AI-Powered platform, announced that in H2 2020 it sees a huge demand in customer requests to deliver a more…