Chatbots & Intelligent Assistants Are Voicebots and Chatbots the Key to Modern Customer Service? Dolores Moret Ibanez Feb 22, 2022 Voicebots and Chatbots can be easily implemented and integrated as they are compatible with the main Contact Center platforms. The Customer-Centric…
Technology Medallia Named 2022 Adobe Digital Experience Technology Partner of the Year AIT News Desk Feb 17, 2022 Medallia announced it has been recognized as 2022 Adobe Digital Experience Technology Partner of the Year, one year after being named Adobe’s ISV…
Natural Language IST Networks Partners with Conversational Design Institute (CDI) to Deliver Human-Centric AI… AIT News Desk Feb 11, 2022 IST is excited to share the news about its latest new partnership with Conversation Design Institute, aimed at helping to deliver improved…
IT and DevOps AiThority Interview with Josh Harbert, Chief Marketing Officer at Delphix Sudipto Ghosh Jan 3, 2022 What inspired you to start at Delphix? First, I was (am) blown away by the tech and the market opportunity. During my evaluation I quickly realized…
Chatbots & Intelligent Assistants Solvemate Enables Greater Customer Inclusiveness with Enhanced Accessibility Features AIT News Desk Nov 23, 2021 Conversational AI for Customer Service leader Solvemate announces the availability of improved accessibility for its customer service automation…
Martech Terminus Launches New Integration to Accelerate Account Targeting Across Partnership Channels AIT News Desk Nov 17, 2021 Crossbeam integration empowers marketers to close more deals by unlocking joint opportunities, launching cohesive ABM campaigns Terminus, the only…
Chatbots & Intelligent Assistants ZeroShotBot Launches World’s First AI Chatbot That Requires Zero Training Data or Coding for… AIT News Desk Nov 11, 2021 ZeroShotBot announced the launch of a new disruptive conversational AI technology that democratizes chatbots for businesses big and small. ZeroShotBot…
Automation ABBYY Celebrates Momentum for Industry’s First No-Code Intelligent Document Processing Platform AIT News Desk Oct 11, 2021 Hosts broadcast event October 12th highlighting ABBYY Vantage and Marketplace, “There’s a Skill for that!” After launching ABBYY Vantage and…
Customer Experience AiThority Interview with Julian Armington, Senior Director Product Marketing at Salesforce Sudipto Ghosh Sep 23, 2021 Hi Julian, please tell us about your journey in the technology industry. What inspired you to start at Salesforce? I’ve always been passionate…
Voice Re-Humanizing / Re-Energizing Conversations Using AI: A Perspective Ganesh Gopalan Sep 8, 2021 The need for better customer conversation experience will entice enterprises to seek the help of advanced technologies that promise to provide…