Mobile AiThority Interview with Matt Ramerman, President at Sinch for Marketing Sudipto Ghosh Sep 2, 2021 Please tell us about your role and the team / technology you handle at Sinch. How did you arrive at Sinch? As president of Sinch for Marketing, I…
SaaS NVIDIA Inference Breakthrough Makes Conversational AI Smarter, More Interactive From Cloud to Edge AIT News Desk Jul 21, 2021 NVIDIA launched TensorRT 8, the eighth generation of the company’s AI software, which slashes inference time in half for language queries -- enabling…
Machine Learning Top Applications of Artificial Intelligence (AI) in Business Elena Alehno Jul 13, 2021 More businesses are now embracing Artificial Intelligence, causing the technology to show signs of acceleration. In IBM’s 2021 Global AI Adoption…
Sales and Customer Support Salesforce Veteran Robert Zimmermann Joins Qualified.com as Chief Revenue Officer AIT News Desk Jul 7, 2021 Following nearly two decades at Salesforce, Zimmermann joins conversational sales and marketing platform Qualified on heels of its $51M Series B…
Customer Experience Qualtrics and Genesys Form Partnership to Help Companies Deliver Customer Service Experiences AIT News Desk Jun 16, 2021 New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and…
Chatbots & Intelligent Assistants ASAPP Named A 2021 Cool Vendor In CRM Customer Service And Support By Gartner AIT News Desk Jun 4, 2021 ASAPP, Inc., the artificial intelligence research-driven company, announced that it was named a 2021 Cool Vendor in a Gartner report titled, "Cool…
Chatbots & Intelligent Assistants SAS AI-powered Chatbot Boosts Fraud Victim Support AIT News Desk May 18, 2021 With the conversational AI of SAS Viya, the Identity Theft Resource Center can quickly help fraud victims Facing increased demand for real-time and…
IT and DevOps AiThority Interview with Jonathan Brassington, EVP and Digital Customer Experience Practice Lead at… Sudipto Ghosh May 12, 2021 Hi Jonathan, please tell us about your role and the team/technology you handle at Capgemini. I lead the Digital Customer Experience (DCX) practice…
Chatbots & Intelligent Assistants Zammo.ai Revolutionizes Customer Engagement for Businesses with the Introduction of the… AIT News Desk May 4, 2021 Transformative voice-first technology works across voice assistants, IVR/telephony, and chatbots, accelerating business transition to and adoption of…
Machine Learning IT Leaders See Opportunity from AI but Lack Technology, Skillsets and Governance to Realize the… AIT News Desk Apr 21, 2021 Research shows fear, uncertainty and doubt surrounding AI adoption is giving way to excitement, optimism and proven outcomes for organizations…