chatbots

Chatbots, also known as bots or virtual assistants among several other terminologies are software products that replicate the way humans talk or text…

New Engagement Solution Will Debut on the Main Stage at PegaWorld 2019 Pegasystems Inc., the software company empowering digital transformation at…

Know My Company Tell us about your interaction with smart technologies like AI and Machine Learning? LH: The Company has been in AI for a while…

Betsson Group Strengthens Its Award-Winning Customer Service with Ada’s Instant, Multilingual Support Betsson Group, a global leader in online…

Chatbots are probably low on the list of weapons that we might think of when it comes to helping newsrooms, journalists and the general public combat…

The idea of AI taking over the majority of jobs currently performed by humans seems the stuff of science fiction. There are simply some jobs that a…

The emergence of intelligent automation, which can unite a multiplicity of automation technologies and connect all systems under one framework, will…

Global study highlights huge disconnect between retailers and consumers and the role of new technologies in the shopping experience People do not…

Passage AI, a leader in NLP-enabled conversational AI interfaces, announced it has earned the esteemed Global Annual Achievement Award for Artificial…

Our platform has had a strong focus on ‘Experience-as-a-Service’ since inception. It is a core component of our DNA. What opportunities and…