Analytics U.S. Insurance Carriers Engage BPO Providers to Recover From Pandemic AIT News Desk Mar 21, 2022 ISG Provider Lens™ report sees U.S. insurance firms also turning to BPO providers to improve customer experience U.S. insurance carriers are turning…
SaaS Kandy Joins Project “CAMARA – The Telco Global API Alliance” AIT News Desk Mar 21, 2022 Project to address industry API interoperability in collaboration with GSMA and the Linux Foundation American Virtual Cloud Technologies, Inc.’s…
SaaS Exeevo Announces Innovative Hybrid/Remote Connectivity Powered by Microsoft Teams With Native… AIT News Desk Mar 18, 2022 Industry first solution solves life sciences' need for a modern, secure, compliant, and universally accepted connectivity platform for communication…
Security OneWeb Announces Former Senior U.S. National Security Leaders to Serve as OneWeb Technologies Proxy… AIT News Desk Mar 18, 2022 Former Senior U.S. National Security Officials Susan M. Gordon, Richard V. Spencer and Ryan D. McCarthy to Lead Proxy Board OneWeb, the Low Earth…
Cloud Blue Ridge Communications Announces the Beginning of a Complete Fiber-to-the-Home (FTTH) Rebuild of… AIT News Desk Mar 18, 2022 Blue Ridge Communications embarks on a multi-year deployment of fiber-to-the-home (FTTH), choosing Calix Intelligent Access EDGE and DPx back-office…
Cloud Google Adds Dialpad as a Chrome Enterprise Recommended Partner for Both Cloud Communications and… AIT News Desk Mar 17, 2022 Dialpad strengthens its offering with Google and increases capabilities with Chrome CTI extension to empower businesses with a modern customer…
Automation Forethought Enhances Omnichannel Support with Zendesk Sunshine Conversations Integration AIT News Desk Mar 17, 2022 Forethought, the human-centered AI platform, announced that Solve – its sophisticated conversational AI agent that automatically answers common…
IoT ORBCOMM Launches Next-Generation IoT Solution for Data-Driven Refrigerated Container Operations AIT News Desk Mar 17, 2022 Leverages enhanced functionality and analytics for real-time visibility and control of reefer containers throughout the supply chain on land, rail and…
Automation NICE Inform Elite Helps San Diego Police Department Improve 911 Call Handling and Automate Evidence… AIT News Desk Mar 17, 2022 The San Diego communications center is perfecting its 911 service, optimizing dispatch resources and eliminating evidence request overtime and…
Video Raydiant and Poly Partner to Optimize In-Office, Remote, and Hybrid Team Communication Through… AIT News Desk Mar 15, 2022 Raydiant, the experience management platform of choice has announced a new partnership with global communications company, Poly. This strategic…