Conversation Intelligence

CallMiner, the leading provider of conversation intelligence to drive business improvement, announced new integrations with Genesys Cloud CX and…

Jiminny, a UK headquartered conversation intelligence provider supporting sales teams across the world, has closed a $16.5 million series A funding…

Invoca, the cloud leader in AI-powered conversation intelligence, announced a new integration with Five9, an industry-leading provider of cloud…

While rising inflation may be causing consumers to carefully evaluate investments in high-stakes purchases, inflation is also increasing their…

Tethr, the leading AI-powered conversation intelligence platform, and DCM Insights, a customer engagement research and advisory firm, announced a…

CallMiner, the leading provider of conversation intelligence to drive business improvement, announced that Benedetto A. Miele has joined the company…

Jenne, Inc. announced that Jenne Cloud Services Brokerage has partnered with Invoca, the cloud leader in AI-powered conversation intelligence for…

Observe.AI , an Intelligent Workforce Platform that transforms contact centers through AI, unveiled its latest research, State of Contact Center…

New and expanded features include call and screen recording, video playback, after-work automation and quality forms to complement automated…

Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams, announced an $83 million Series F equity financing at a valuation…