Conversational AI

Lakeside's unmatched breadth, depth, and history of data fuels industry's most sophisticated AI to accelerate issue resolution and proactive IT…

Breaking barriers in AI technology, Rasa introduces a unique conversational AI platform reducing AI assistant building complexity to a minimum and…

By integrating with Genesys Cloud CX, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences 24/7 at…

This market-leading conversational AI solution empowers customers to inquire about concerns, get assistance 24/7, and resolve problems quickly and…

Patented approach enhances CX  through natural interaction and deeper understanding of customer behavior  Openstream.ai, the leading provider of…

Mapbox announced the launch of MapGPT, a new conversational AI service that allows automakers to create customized voice assistants capable of natural…

The combination of NICE’s industry-leading platform CXone, with LiveVox’s widely adopted proactive outreach portfolio creates a unique way for…

Buyer Engagement Platform Listens, Understands and Learns from Buyers to Deliver Personalized Experiences at Every Touchpoint  Drift, the buyer…

New Headcount Planning and Reconciliation Experiences Improve Organizational Alignment Across Finance and Human Resources  Workday,a leader in…

8x8, a leading integrated cloud contact center and unified communications platform provider, announced findings from its 2023 State of Conversational…