Customer Data

AI-powered Channel Engagement Scores help marketers identify channels with high engagement and deliver meaningful messages throughout the customer…

Hi Adrian, you are the go-to architect for Zendesk products. What approach do you take to create easy, cohesive, and frictionless experiences along…

Privacy executives should look beyond just compliance and focus on elevating the customer experience One-third of financial services organizations…

Customer Growth, Specializations Across Adobe Experience Cloud Raises Status Insights-driven digital experience agency Bounteous is now an Adobe …

Organizations Can Reduce Security-Related Stress With Trustworthy Data Tagging and Prove Compliance With the CCPA Faster and More Easily. Netwrix,…

New Research Reveals a Breakdown Between Chief Data Officers and Legal Departments A disconnect exists between the goals of Chief Data Officers…

New functionality and integrations with AWS and Workato enable companies to build differentiated experiences Zendesk, Inc. announced new…

Mapp Digital, the cloud-based digital marketing provider, has been appointed by The Entertainer to help it to enhance its online engagement strategy…

SnapCell Inc. announced that DealerSocket, a leading provider of CRM software to auto retailers, has completed integration with SnapCell’s innovative…

Unique Adobe Connect Add-On Tool Provides Self-Service Access to Critical Business Intelligence CoSo Cloud LLC (CoSo), the leading secure private…