customer engagement

Dstny, the leading European provider of cloud-based business communications, is making significant strides in the customer engagement market with the…

Weave, the all-in-one customer communication and engagement platform for small- and medium-sized businesses, has announced the release of a new …

Powered by Verint Da Vinci AI, Verint Engagement Data Insights Delivers No Code, No Training, Self-Service Access to Data 24/7 Verint, The…

Introducing New Verint Da Vinci AI Capabilities Built on Proprietary and Commercially Available AI Models Verint, The Customer Engagement…

Chatsimple AI, a pioneering start-up led by Hao Sheng, a veteran in AI Conversational solutions at Google, introduces a novel approach to workplace…

Chatsimple AI, a pioneering start-up led by Hao Sheng, a veteran in AI Conversational solutions at Google, introduces a novel approach to workplace…

Twilio the customer engagement platform that drives real-time, personalized experiences for leading brands, and Google Cloud announced an expansion of…

UK's largest auto insurer moves to AI-powered Genesys Cloud CX for its all-in-one capabilities to deliver personalized digital customer and employee…

Brightspeed, the 5th largest incumbent local exchange carrier (ILEC) provider of home and business internet in the US, has successfully implemented a…

Triumph Group, the world’s leading intimate apparel company, has signed a two-year partnership with ZS, a global management consulting and technology…