customer engagement

LivePerson, a global leader in Conversational AI, announced a pilot program with Cohere, the natural language processing platform enabling broad…

Powered by Verint Da Vinci AI, Solution Enables Brands to Deliver Customer Experience Automation at Scale Verint, The Customer Engagement…

Spring into success with Emplifi’s latest innovation momentum, designed to equip brands with the tools to enhance their customers' online…

Indecomm, a provider of mortgage technology and services, announced today that Newfi, a technology-driven multi-channel lender, has adopted Indecomm's…

 ADA, the largest digital growth partner in South and Southeast Asia, acquires dhiOmics to launch its Global Data and AI delivery hub. The acquisition…

Capillary’s acquisition of Texas-headquartered Brierley+Partners will help it strengthen its position in the US by leveraging Brierley’s 30+…

Volt Active Data, the only no-compromise data platform built to support applications that require speed, scale, and consistency—all at once announced…

Today, be it a small business, a start-up, an established brand, or even as a freelancer, backing it with a robust Customer Service Management (CRM)…

WIZ.AI, a global leader in AI-powered customer engagement solutions, launches TalkGPT, ASEAN's first generative AI-enabled omnichannel solution for…

Partnership Leverages Platform-to-Platform Approach to Boost the Power of Customer Experience Automation Verint The Customer Engagement…