Today, customers and brands have the luxury to stay connected in real-time as well as on a more personalized basis, courtesy of Conversational AI. One…
LivePerson , a global leader in AI-powered customer engagement, announced enhancements to its industry-leading Conversational Cloud platform that will…
Today, consumers are smarter and tech-savvier than ever. They want quick, authentic resolutions without getting into the vicious circle of long holds,…