customer engagement

Partnership Leverages Platform-to-Platform Approach with the Powerful Combination of Verint Customer Engagement Platform and Zoom Contact Center…

Aktana, the leader in intelligent customer engagement for the global life sciences industry, announced being named a trailblazer in Everest Group’s…

Voya, Unbanked, Liberty Mutual, Wells Fargo, Visa and Vantage Risk to share insights at the ISG TechXchange: Banking, Financial Services and…

Infobip, a global cloud communications platform company for customer engagement, and leader in CPaaS solutions, and ClearSky Technologies announced a…

 Two customer engagement platforms combine their AI capabilities to deliver differentiated customer and agent experiences for banks and credit…

SVT Robotics, whose software platform accelerates and simplifies integration and deployment of industrial robotics, announced the addition of…

Companies keep improving customer experience with new technologies and services as work modes and consumer expectations change, ISG Provider Lens …

More companies outsource contact centers as requirements expand, stakes for enterprise reputation increase, ISG Provider Lens report says US…

Sestek’s offerings complement Unifonic, and the combined capabilities will result in a more holistic customer engagement offering to their global…

Poised to Elevate Customer Engagement and Chat Management Efficiency across Sectors imBee, a leading Hong Kong-headquartered chat management…