customer engagement

Package.ai, the complete customer engagement platform, has streamlined Big Sandy Superstore's operations using conversational AI, workflow automation…

Twilio , the customer engagement platform that drives real-time, personalized experiences for leading brands, announced that BSH Home Appliances…

Dominion DMS announces certified SecureVUE integration between TruVideo's shopper engagement and service experience products and VUE DMS. TruVideo is…

Following a nine-digit Euro investment of Silver Tree and Perwyn, SALESmanago is strengthening its C-Level executive team to help grow the company…

Leading Commuter Airline Chooses 8x8 for Enhanced Call Quality, Improved Response Times, and Actionable Insights 8x8, Inc.  a leading integrated…

Upland Software, is expanding its SMS marketing footprint into the United Kingdom for the first time with its SMS marketing product, Waterfall.…

mParticle, a leader in customer data infrastructure, announced that Marley Spoon, the multi-national meal delivery company, has selected to implement…

New integration enables Zapier customers to connect existing business apps and processes to messaging channels with Sinch’s Conversation API Sinch, a…

Netcore Cloud, a profitable SaaS company and global leader in customer communication, engagement, and retention, has appointed David Stewart as Senior…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched Vonage AI Studio, a low…