customer engagement

Fortis, a payment and commerce technology leader for software providers, marketplaces and scaling businesses, announced its partnership with Everyware…

Judging solely by their annual reports, press releases and public talking points, the nation’s electric utilities are all-in on carbon reduction. A…

Making real-time, artificial intelligence-informed product recommendations to potential customers at the point of sale just got easier. A new…

Backblaze, Inc., announced that Kevin Gavin has joined the company as chief marketing officer (CMO) to lead the company’s marketing efforts. The…

LivePerson, a global leader in customer engagement solutions, announced the launch of Contact Center Conversation Mining, a revolutionary solution for…

The turnkey technology integrates into any existing tech stack and empowers enterprise retailers to increase brand loyalty, customer engagement,…

Data-Driven Insights Help Replicate Top Performers at Scale iQor, a managed services provider of customer engagement and business process…

Demand for IT and business services in the Americas continues to be strong, but growth appears to be slowing amid rising economic concerns, the latest…

eGain Corporation the leading knowledge management platform for customer engagement automation, announced that its award-winning solution for…

Retail data and analytics platform SoundCommerce, released predictive Customer Lifetime Value (CLV) models which leverage machine learning algorithms…