Cape Air Enhances Cloud Communications and Customer Engagement with 8×8 XCaaS
Leading Commuter Airline Chooses 8x8 for Enhanced Call Quality, Improved Response Times, and Actionable Insights
8x8, Inc. a leading integrated…
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customer engagement
Upland Expands Leading SMS Marketing Software to the UK Market
Upland Software, is expanding its SMS marketing footprint into the United Kingdom for the first time with its SMS marketing product, Waterfall.…
Marley Spoon Implements Mparticle to Build a Single Customer View for Multi-Brand Meal Kit Portfolio
mParticle, a leader in customer data infrastructure, announced that Marley Spoon, the multi-national meal delivery company, has selected to implement…
Sinch And Zapier Expand Partnership To Deliver Widest Range Of Messaging To Businesses Seamlessly
New integration enables Zapier customers to connect existing business apps and processes to messaging channels with Sinch’s Conversation API
Sinch, a…
Netcore Cloud Appoints David Stewart as Senior Vice President – Sales and Business Development…
Netcore Cloud, a profitable SaaS company and global leader in customer communication, engagement, and retention, has appointed David Stewart as Senior…
Vonage Launches AI Studio
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched Vonage AI Studio, a low…
OneSpan Launches Virtual Room Enabling Secure Face-to-Face Transactions
OneSpan, the digital agreements security company, announced the general availability of its secure Virtual Room cloud service which enables…
OneSignal Launches on Google Cloud Marketplace
OneSignal, one of the most widely used customer messaging and engagement solutions, announced its availability on Google Cloud Marketplace, offering…
Afiniti and LivePerson Integrate AI Technologies to Help Brands Improve Customer Engagement
Afiniti, the world's leading provider of AI that pairs customers with contact center agents, and LivePerson a global leader in customer engagement…
Sinch Launches Its AskFrank Question-answering Search Engine To Improve Chatbots And Knowledge Base
AskFrank integrates with any business’s chatbot, contact center, website or knowledge base using AI to provide answers simply and quickly to…