customer engagement

MoEngage, the insights-led customer engagement platform, released its new report, What's Working for Email in 2022: Benchmarks and Insights from…

Doxim, the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, announced a…

Microsoft Corp. announced Microsoft Viva Sales, a new seller experience application. Viva Sales enriches any CRM system with customer engagement data…

As brand marketers continue to prioritize customer experience (CX), those that will see the most ROI in the coming year are those using a Martech…

Strategic Partnership and Advanced Integration Addresses Complex Compliance Requirements and Distributed Workforce Challenges Verint, The…

Verint , The Customer Engagement Company, celebrated its partners across the EMEA region and announced the organisations honoured for their…

Tata Communications, a global digital ecosystem enabler, launches DIGO, an in-network, cloud communications platform to power up customer engagement…

Deep North, the intelligent video analytics company, announced it has named Tracy Benaman the company's new vice president of sales. Benaman brings…

The expanded capabilities represent a major milestone for FICO Platform, which has seen adopted by leading global banks worldwide  Highlights:…

MiaRec, a global provider of award-winning workforce and customer engagement solutions, announced the release of its Customer Sentiment Analysis to…