customer engagement

Infobird Co., Ltd, a software-as-a-service provider of innovative AI-powered, or artificial intelligence enabled, customer engagement solutions,…

Quadrant Knowledge Solutions report highlights unique differentiators in NICE’s robust solution portfolio including industry-leading AI, and…

HCLSoftware  announced the Unica winter release with new platform enhancements that continue to deliver precision marketing at scale. The newest…

LINK Mobility (LINK) announces integration into Emarsys' omnichannel customer engagement platform as an approved SMS aggregator. Today, LINK, a …

Vestorly and Kapitalwise have announced an integration partnership to offer Vestorly’s award-winning artificial intelligence (AI) driven content…

Latest Enhancements to Verint Cloud Platform also Include Highly Accurate Transcription Engine Built on Advanced Deep Neural Network Models and…

Fall releases deliver flexible capabilities to map and control services in real time, orchestrate events based on organization-wide data, and move…

Global CX and CE Software Revenue Will Recover to 2019 Levels in 2022, With a Substantial Growth Trajectory in the Years to Follow Customer…

By integrating with SAP Emarsys Customer Engagement and SAP Customer Data Platform, the Jebbit platform delivers personalized, interactive…

Carma to Deliver CRM, OSS, BSS, Capabilities for Superior Interoperability and Reduced Complexity Carma announced that DāSTOR has selected the entire…