customer engagement

AI-powered insurtech platform aims to transform digital customer engagement Ushur, the no-code intelligent automation company, announced a $5M…

Ada Enables Scalable, Personalized, and Automated Customer Experiences at Scale Ada, the market leader in Automated Customer Experience (ACX),…

CDK Inspect is the First Tool to Adopt New Architecture and User Experience Standards Intended to Drive Efficiency and Transparency and Increase…

Five9, Inc., an industry-leading provider of the intelligent cloud contact center, announced the appointment of Panos Kozanian, a recognized…

Artificial Intelligence is emerging as a critical tool in the digitalization of brick and mortar retail stores. The rise of machine learning has…

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced the hiring of a new…

Winter 2021 Release Delivers New Customer Engagement and Cloud Communications Enhancements Across Integrated Platform 8×8, Inc., a leading integrated…

1Q, a leading market research and customer engagement platform, shared a letter of attestation from noted cybersecurity firm Avertium that their…

Sparkpost Enterprise-Class Solutions Drive Email Success for the Largest and Most Sophisticated Email Senders in the World SparkPost, the world's…

Conversational AI company brings unprecedented quality and efficiency to customer service teams in enterprises with strategic investment from…