customer engagement

SugarCRM Inc., the innovator of time-aware CX, announced the launch of SugarLive, a new integration with Amazon Connect voice, chat and text messaging…

Cross-channel collaboration scales highly personalized eCommerce experiences Mapp, the international provider of insight-led customer engagement, …

OneSignal, the market leader in customer engagement messaging, has announced its latest partner integrations with Mixpanel, RevenueCat, Movable Ink,…

Doxim, the leading customer communications management (CCM) and engagement technology provider serving regulated markets including healthcare,…

Accelerates Twilio’s Journey to Build the World’s Leading Customer Engagement Platform Trusted by Developers and Companies Globally Data Platform…

New CEM platform release allows financial institutions to deliver more personalized moments in a digital relationship Doxim, a leader in Customer…

Growing roster of leading consulting partners fuels operational transformation for enterprise customers FortressIQ, the process intelligence platform…

New technology promises to redefine how consumers interact with business, strengthen identity verification and reduce friction when individuals engage…

SugarCRM Inc., the innovator of time-aware customer experience (CX), announced the appointment of James Norwood to its board of directors effective…

Additional Updates Include Enhanced Reporting Features, Unreal Engine SDK, and a New Integration with Tealium Braze, the comprehensive customer…