SaaS Remitter USA Inc. Appoints David Nathanson as Its Executive Vice President and Head of Sales AIT News Desk Jul 23, 2020 Remitter USA Inc, ARM industry's leader in AI-powered digital communication solutions that helps lenders and BPOs optimize customer engagement and…
Video Lifesize Transforms Customer Engagement in the Contact Center with CxEngage Video AIT News Desk Jul 22, 2020 Native, on-demand HD video capability enables agents to effortlessly add video interaction from any channel, providing more seamless and…
Martech Netcore Taps Former Cheetah Digital Exec Tim Moran to Lead North American Sales AIT News Desk Jul 22, 2020 Netcore Solutions Inc., the industry's leading marketing technology company, announced the appointment of Tim Moran as VP Enterprise Sales for North…
Analytics Remitter Announces Strategic Partnership With Maxwell and Graves Solutions for the Canada Market AIT News Desk Jul 21, 2020 Remitter International Inc announced its expansion into the Canadian marketplace to bolster its presence across North America with strategic…
Voice CallMiner’s New AI-Driven Search Capability Enables Organizations to Uncover Hidden Insights AIT News Desk Jul 21, 2020 User-friendly Illuminate feature leverages machine learning to quickly and easily extract insights, intelligence and meaning from customer…
Financial Services US Financial Services Giant Leverages eGain Virtual Assistant to Automate Customer Engagement AIT News Desk Jul 20, 2020 eGain, the leading provider of customer engagement solutions, announced that a financial services client is leveraging its top-rated digital…
IT and DevOps OneSignal Exceeds 1 Million Developers & Adds Real-Time Infrastructure Leader to Team AIT News Desk Jul 17, 2020 OneSignal, the market leader in customer engagement messaging, announced that it has exceeded 1 million developers on the platform, adding 150,000…
Financial Services FINTAINIUM Inc Partners With Bill2Pay to Enhance Integration Between Payment Processing and Customer… AIT News Desk Jul 16, 2020 FINTAINIUM Inc, the cloud-based financial automation workflow management platform, announced its partnership with Bill2Pay, an industry leader in…
Computing Twilio Study Finds COVID-19 Accelerated Companies’ Digital Communications Strategy by Six Years AIT News Desk Jul 16, 2020 Twilio, the leading cloud communications platform, announced the results of a global survey measuring the impact and outlook of the COVID-19 pandemic…
Voice Verint and Cloud9 Team Up to Remove Complexity from Voice Compliance AIT News Desk Jul 15, 2020 Verint Systems Inc, The Customer Engagement Company, and Cloud9 Technologies , a leader in cloud-based communications, have joined forces to provide…