customer engagement

Orchestrate intelligent and agile strategies for personalized customer engagement IQVIA introduced OCE Optimizer, an innovative solution that…

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the acquisition of…

How Outsourced Customer Service Can Help Top Telecom, Financial and Ecommerce Companies to Save Money During These Challenging Times (v)WeCare, a…

Brian Wynne appointed Chief Executive Officer, Acosta.; Darian Pickett named CEO of North American Sales Agency Acosta, a full-service sales and…

Customers Report Greater Improvement in ROI over Email OneSignal, the market leader in customer engagement messaging, announced a survey of…

Will reimagine customer engagement and renew core utility meter-to-cash processes for better customer experience, more robust and flexible…

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced the…

“A Guide to Behavioral Economics for In-App Purchase Pricing” details the strategies and best practices needed to optimize in-app price points…

Remitter USA Inc, ARM industry's leader in AI-powered digital communication solutions that helps lenders and BPOs optimize customer engagement and…

Native, on-demand HD video capability enables agents to effortlessly add video interaction from any channel, providing more seamless and…