customer experience

Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, and Palo Alto-based Sanas, an artificial intelligence…

Speakers from American Express, Alaska Airlines, Adore Me, PenFed and OutSystems will explore the customer journey at the July 13 ISG TechXchange:…

Leading Philippine e-commerce enabler Great Deals E-commerce Corporation announced that it has further enhanced its logistics efficiency with the…

Collaboration will help startups to accelerate growth and to improve cost efficiency SeedBlink, an online investment platform that connects…

Skit.ai, the leading voice AI SaaS company, today established US headquarters in New York City to expand its global footprint. Skit.ai has been…

Sanas, the world's first real-time accent translation technology company, announced a $32 million Series A, the largest Series A round in history for…

Tracy Monson will leverage nearly two decades of payments leadership to direct and grow Onbe's product team  Onbe, a market-leading corporate…

Unified, AI-powered customer support now available out-of-the-box with Sprinklr Modern Care Lite Sprinklr, the unified customer experience…

Web and mobile app development converges; teams can reduce context switching and increase confidence in product quality with the harmonized product,…

New TELUS International survey results indicate that half of enterprises are using a single CX delivery partner to achieve all their customer…