customer experience

Transforms disjointed experiences for contact center customers, staff and managers with efficient new model that unifies interactions, replaces…

Also taps former Walmart executive Dory Butler to lead work across consumer channels Verizon is investing more in customer experience with the…

AI-powered delivery platform solves final mile, heavy goods delivery challenges for merchants using Wix Deliveright, the company behind leading…

Zero-shot classification & extraction automatically identifies documents and intelligently retrieves information without the need for training…

Partnership empowers dealerships to capture top-line results across their organizations Covideo, an Indianapolis-based video messaging software…

Leading Consumer Data and Experience Platform identifies new SaaS features leveraging data and AI to improve dealer sales and service performance DAS…

Customer identifies 93% of its total fraudulent check value with Abrigo’s AI-powered platform, built to uncover threats, automate workflows, and…

Second Cup is thrilled to announce the test introduction of its latest technological innovation The Second Cup Coffee Company Inc., a leading…

Bright Pattern has the pleasure of announcing a new partner, a Portuguese contact center software solutions provider: Grupês. At Grupês, their goal is…

Global robotics leader upgrades delivery and reception robot with immersive advertising, cutting-edge cameras, and first-of-its-kind smart tray…