customer experience

Second Cup is thrilled to announce the test introduction of its latest technological innovation The Second Cup Coffee Company Inc., a leading…

Bright Pattern has the pleasure of announcing a new partner, a Portuguese contact center software solutions provider: Grupês. At Grupês, their goal is…

Global robotics leader upgrades delivery and reception robot with immersive advertising, cutting-edge cameras, and first-of-its-kind smart tray…

HHAeXchange, a leading provider of homecare management solutions for providers, managed care organizations (MCOs), and state Medicaid agencies,…

Accomplished Executives LeAnne Hester and April Oman Join Resilinc’s Leadership Team to Advance Brand Awareness and Overall Customer Experience…

Full-service payment and commerce provider selects OvationCXM to streamline and enhance CX and drive revenue growth. OvationCXM, a global leader in…

ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, introduced Wave iX, the definitive…

Leading AI-Driven Data Insights Firm Unveils the Consumer Buying Behaviors Driving Growth in 2024 Resonate, a pioneer in AI-driven consumer data and…

AI training initiative is first in new GSMA Advance series aims to build skills, foster innovation and champion workforce diversity The GSMA and IBM …

Diabolocom's AI Solution increases staff productivity, controls pricing, and enhances the customer experience Frost & Sullivan researched the…